Elements and Performance Criteria
- Prepare to maintain system
- Consult with customer or property owner to arrange for site access if required
- Plan a schedule of routine preventive maintenance for the electronic system based on recommended maintenance periods from manufacturer's handbooks and specifications
- Report to appropriate person the impact of proposed maintenance activities on customer's service delivery
- Confirm equipment is accessible and correctly set up for on site preventive maintenance activities and for remote interrogation if required
- Confirm that alarms are functioning according to manufacturer's specifications and enterprise guidelines
- Take corrective action if anomalies or faults are detected, according to enterprise guidelines and manufacturer's specifications
- Undertake preventive maintenance routines on site and remotely
- Conduct preventive maintenance according to planned schedule
- Report to appropriate person any instances where the maintenance activities cannot be fully met or where there are identified defects outside the planned schedule
- Verify equipment is functioning against expected operational parameters to confirm operational status
- Take corrective action if faults are detected, according to enterprise guidelines and manufacturer's specifications
- Escalate to the next level of support when required where preventive maintenance activity falls outside own level of expertise
- Dispose of on site waste materials according to safe working practices and approved procedures
- Make recommendations and update records